Last Updated: September 29, 2025
Welcome to LEDNEONZ! These Terms and Conditions (“Terms”) govern your use of our website, www.ledneonz.com (the “Site”), and the purchase and use of our products and services (collectively, the “Services”).
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please stop using our Services immediately.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to make purchases on our Site. By using our Services, you confirm that you meet these requirements.
2. Orders and Payments
All orders placed through the Site are subject to acceptance and availability.
Prices are displayed in U.S. dollars (USD) and may change without notice.
Payments are processed securely through third-party providers (e.g., Shopify Payments, PayPal). We do not store full credit card details.
You agree to provide accurate billing, shipping, and payment information.
We reserve the right to refuse or cancel any order, including for suspected fraud, errors in pricing, or product availability.
3. Shipping and Delivery
We offer shipping within the United States (and other regions as specified on the Site).
Delivery times are estimates only and may vary due to carrier delays or unforeseen circumstances.
Risk of loss passes to you once the order is shipped.
4. Returns and Refunds
Customized neon signs are non-refundable and non-returnable, except in cases of defects or errors caused by us.
Standard (non-custom) products may be eligible for return within 14 days of delivery, subject to being unused and in original condition.
Shipping costs are non-refundable, and you are responsible for return shipping unless the return is due to our error.
Full details can be found in our Return Policy (available on the Site).
5. Product Information
We make every effort to display product descriptions, images, and colors accurately. However, we cannot guarantee that your screen’s display will match the actual product.
As our neon signs are handcrafted, slight variations in size, design, or color may occur.
6. Intellectual Property
All content on the Site, including text, images, logos, designs, and product photos, is the property of LEDNEONZ or its licensors.
You may not copy, reproduce, modify, distribute, or exploit any content without our prior written consent.
7. User Responsibilities
By using our Services, you agree not to:
Use the Site for unlawful purposes.
Attempt to disrupt or harm our website, servers, or security.
Submit false or misleading information.
8. Warranties and Disclaimers
LEDNEONZ products come with a 12-month limited warranty covering manufacturing defects.
Damage caused by misuse, improper installation, accidents, or normal wear and tear is not covered.
Except as expressly provided, our Services are provided “AS IS” without warranties of any kind, express or implied.
9. Limitation of Liability
To the maximum extent permitted by law:
LEDNEONZ shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.
Our total liability for any claim shall not exceed the amount you paid for the product(s) in question.
10. Indemnification
You agree to indemnify and hold harmless LEDNEONZ, its employees, and affiliates from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of [Insert Your State], United States, without regard to conflict of law principles.
Any disputes shall be resolved through binding arbitration or in the courts of [Insert County/State], unless prohibited by law.
13. Changes to These Terms
We may update these Terms at any time. The “Last Updated” date at the top indicates the latest version. Continued use of the Services means you accept any changes.
14. Contact Us
If you have any questions about these Terms, please contact us:
LEDNEONZ
📧 Email: support@ledneonz.com
🌐 Website: www.ledneonz.com